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"The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!"

"The staff was wonderful, especially the Korean gentleman who was at the front desk who spoke wonderful English. Everything about this place was wonderful and I would recommend it 100%. "

"Very good buffet Dinner"

"Great location and breathtaking views. Added bonus was the incredible buffet."

"Excellent most peaceful quiet stay"

"Nice host, place is new. Value for money for a night to stay."

"Great place to stay!"

"Nice and clean "

"ゴミ処理のしかたが、粗いです 海外分別しっかりできていないため リビングか、少し匂いがしました"

"The hotel is unique and the food is very good"

"Good location and their food is definitely worth coming for."

"Awesome food, spacious rooms (ESP for Japan), and nice Onsen."

"Authentic room, super experience,"

"The onsen is good. Just a bit expensive when the hotel isn’t as new as before. Breakfast has a lot of selection too."

"Very nice place Staff are really nice"

"Very generous with food and drinks. Staff are very attentive and helpful. Highly recommendable. "

"Nice hotel, highly recommended!!!!"

"Friendly service and good hot natural onsen with nice, great assortment of dishes for dinner and breakfast buffet. The room is nice clean and bed is comfortable. very fast wifi. Everything went well and exceeded expectations"

"Great location, helpful staff, comfortable room, "

"Good & clean"